Privacy Policy

Version 1.0 | Last Updated: May 24, 2025

Privacy Policy

Version 1.0 | Last Updated: May 24, 2025

Privacy Policy

Version 1.0 | Last Updated: May 24, 2025

Your privacy is important to us at TableMint. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our platform to browse, order, and pay at restaurants using our digital services.

Section 1 – Purpose of this Privacy Policy

This Privacy Policy explains how TableMint Technologies Ltd. and its affiliates (referred to as "TableMint", “we”, “us” or “our”) handle your personal data when you use our services. These include visiting restaurants, ordering, and making payments through our mobile platform and associated tools (the “User Services”).

“Personal data” means any information that relates to you as an identifiable individual, such as your name, email, payment details, or device ID.

This policy aims to help you make informed decisions and should be read in conjunction with our User Terms of Service.

Section 2 – Who We Are and Contact Information

The User Services are operated by TableMint Technologies Ltd., headquartered in the. United Kingdom.

For any questions or to exercise your privacy rights, you can contact us at:
📧 privacy@tablemint.io

Section 3 – Personal Data We Collect

We collect the following types of personal data, depending on how you use TableMint:

  • Profile & Contact Info: Name, email, phone number, or other information you submit during signup or checkout.

  • Device Information: IP address, browser type, device identifiers, operating system, and location (approximate).

  • Payment Information: Tokenized card information, payment confirmation from third-party processors.

  • Order & Usage Data: Orders placed, items viewed, time spent, favorite restaurants, reviews.

  • Communication Records: Support queries, surveys, feedback, and promotional interactions.

  • Preferences: Language settings, marketing preferences, and cookie preferences.

Section 4 – How We Collect Your Data

We collect personal data via:

  • Direct interactions: Forms, checkouts, reviews, or direct communication with our team.

  • Automated technologies: Cookies, analytics tools, and payment gateways (e.g., Apple Pay, Google Pay).

  • Third parties: Analytics partners, loyalty providers, and payment processors.

Section 5 – How We Use Your Personal Data

Purpose

Legal Basis

Provide and personalize services

Contractual necessity or legitimate interests

Improve and optimize the platform

Legitimate interests

Marketing and promotions

Consent or legitimate interests

Communicating with you

Consent or legitimate interests

Security and fraud prevention

Legitimate interests

Legal compliance

Legal obligations

We may anonymize and aggregate data for analytics and service improvements.

Section 6 – Data Processed on Behalf of Restaurants

When you order at a restaurant using TableMint, we process your data on behalf of that restaurant. In such cases, TableMint acts as a processor, and the restaurant’s privacy policy will also apply.

Section 7 – When Data Is Required

If you do not provide requested personal data, we may not be able to deliver certain services (such as processing a payment or saving your order history).

Section 8 – Your Consent

Where required, we will request your consent explicitly (e.g., for marketing communications or cookies). You can withdraw consent at any time by contacting us at privacy@tablemint.io.

Section 9 – Third-Party Links

Our platform may contain links to external services or restaurant websites. TableMint is not responsible for how these third parties handle your data. Please refer to their privacy policies.

Section 10 – Who We Share Data With

We may share your data with:

  • Payment Providers (e.g., Stripe, PayPal)

  • Loyalty Program Partners (if opted in)

  • Technical Service Providers (e.g., hosting, analytics)

  • TableMint Group Companies

  • Authorities or Legal Parties, when required by law

We may transfer data internationally and ensure appropriate safeguards such as Standard Contractual Clauses.

Section 11 – Data Retention

We retain personal data only for as long as necessary for:

  • Providing services to you

  • Fulfilling legal obligations

  • Resolving disputes

  • Enforcing agreements

Section 12 – Data Security

We implement strong administrative, technical, and physical safeguards to protect your data, including encryption and regular security assessments.

PCI Compliance: TableMint maintains PCI-DSS Level 1 certification for handling card payments securely.

Section 13 – Personalization & Recommendations

We use algorithms to personalize your experience (e.g., customized restaurant suggestions, tipping prompts). These are based on your activity and preferences.

Section 14 – Children’s Privacy

TableMint is not intended for users under 18. If we learn we’ve collected data from a minor, we’ll delete it promptly. Please report concerns to privacy@tablemint.io.

Section 15 – Your Rights (GDPR & UK GDPR)

If you are in the EEA, UK, or Switzerland, you may:

  • Access your data

  • Correct inaccuracies

  • Delete data under certain conditions

  • Transfer your data

  • Restrict or object to processing

  • Withdraw consent anytime

Submit requests to privacy@tablemint.io. We may verify your identity before acting on your request.

Thank you for trusting TableMint.
We're committed to making your dining experience fast, seamless, and respectful of your privacy.