Your privacy is important to us at TableMint. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our platform to browse, order, and pay at restaurants using our digital services.
Section 1 – Purpose of this Privacy Policy
This Privacy Policy explains how TableMint Technologies Ltd. and its affiliates (referred to as "TableMint", “we”, “us” or “our”) handle your personal data when you use our services. These include visiting restaurants, ordering, and making payments through our mobile platform and associated tools (the “User Services”).
“Personal data” means any information that relates to you as an identifiable individual, such as your name, email, payment details, or device ID.
This policy aims to help you make informed decisions and should be read in conjunction with our User Terms of Service.
Section 2 – Who We Are and Contact Information
The User Services are operated by TableMint Technologies Ltd., headquartered in the. United Kingdom.
For any questions or to exercise your privacy rights, you can contact us at:
📧 privacy@tablemint.io
Section 3 – Personal Data We Collect
We collect the following types of personal data, depending on how you use TableMint:
Profile & Contact Info: Name, email, phone number, or other information you submit during signup or checkout.
Device Information: IP address, browser type, device identifiers, operating system, and location (approximate).
Payment Information: Tokenized card information, payment confirmation from third-party processors.
Order & Usage Data: Orders placed, items viewed, time spent, favorite restaurants, reviews.
Communication Records: Support queries, surveys, feedback, and promotional interactions.
Preferences: Language settings, marketing preferences, and cookie preferences.
Section 4 – How We Collect Your Data
We collect personal data via:
Direct interactions: Forms, checkouts, reviews, or direct communication with our team.
Automated technologies: Cookies, analytics tools, and payment gateways (e.g., Apple Pay, Google Pay).
Third parties: Analytics partners, loyalty providers, and payment processors.
Section 5 – How We Use Your Personal Data
Purpose | Legal Basis |
---|---|
Provide and personalize services | Contractual necessity or legitimate interests |
Improve and optimize the platform | Legitimate interests |
Marketing and promotions | Consent or legitimate interests |
Communicating with you | Consent or legitimate interests |
Security and fraud prevention | Legitimate interests |
Legal compliance | Legal obligations |
We may anonymize and aggregate data for analytics and service improvements.
Section 6 – Data Processed on Behalf of Restaurants
When you order at a restaurant using TableMint, we process your data on behalf of that restaurant. In such cases, TableMint acts as a processor, and the restaurant’s privacy policy will also apply.
Section 7 – When Data Is Required
If you do not provide requested personal data, we may not be able to deliver certain services (such as processing a payment or saving your order history).
Section 8 – Your Consent
Where required, we will request your consent explicitly (e.g., for marketing communications or cookies). You can withdraw consent at any time by contacting us at privacy@tablemint.io.
Section 9 – Third-Party Links
Our platform may contain links to external services or restaurant websites. TableMint is not responsible for how these third parties handle your data. Please refer to their privacy policies.
Section 10 – Who We Share Data With
We may share your data with:
Payment Providers (e.g., Stripe, PayPal)
Loyalty Program Partners (if opted in)
Technical Service Providers (e.g., hosting, analytics)
TableMint Group Companies
Authorities or Legal Parties, when required by law
We may transfer data internationally and ensure appropriate safeguards such as Standard Contractual Clauses.
Section 11 – Data Retention
We retain personal data only for as long as necessary for:
Providing services to you
Fulfilling legal obligations
Resolving disputes
Enforcing agreements
Section 12 – Data Security
We implement strong administrative, technical, and physical safeguards to protect your data, including encryption and regular security assessments.
PCI Compliance: TableMint maintains PCI-DSS Level 1 certification for handling card payments securely.
Section 13 – Personalization & Recommendations
We use algorithms to personalize your experience (e.g., customized restaurant suggestions, tipping prompts). These are based on your activity and preferences.
Section 14 – Children’s Privacy
TableMint is not intended for users under 18. If we learn we’ve collected data from a minor, we’ll delete it promptly. Please report concerns to privacy@tablemint.io.
Section 15 – Your Rights (GDPR & UK GDPR)
If you are in the EEA, UK, or Switzerland, you may:
Access your data
Correct inaccuracies
Delete data under certain conditions
Transfer your data
Restrict or object to processing
Withdraw consent anytime
Submit requests to privacy@tablemint.io. We may verify your identity before acting on your request.
Thank you for trusting TableMint.
We're committed to making your dining experience fast, seamless, and respectful of your privacy.